Got a question about Colorwayz, dye-free cotton candy sugar, or how to use it? Start here. If you don't see your answer, email us at Help@colorwayzcandy.com — we read every message.
Frequently Asked Questions
What is dye-free cotton candy sugar?
Dye-free cotton candy sugar is a flavored floss sugar made without synthetic FD&C color additives like Red 40, Yellow 5, Yellow 6, or Blue 1. It still spins into the same fluffy clouds you expect — the difference is in what's not in it. Colorwayz uses natural color sources to deliver real flavor and color without artificial dyes.
What makes Colorwayz different from regular cotton candy sugar?
Colorwayz is a 100% dye-free cotton candy brand, formulated for families looking for cleaner ingredients without giving up the experience. Most cotton candy sugar on the market relies on synthetic dyes for color; we don't. Every product is naturally flavored and naturally colored, and we make our sugar in small batches in Sultan, Washington.
Will Colorwayz sugar work in my cotton candy machine?
Yes — Colorwayz sugar is formulated to spin in standard home and commercial cotton candy machines. It works the same way as conventional floss sugar: preheat your machine, add the sugar, and spin. Most home machines, including Cotton Candy Express, Nostalgia, and Great Northern models, work without any modification.
What are the ingredients and allergens in your cotton candy sugar?
Each Colorwayz flavor is made from cane sugar, natural flavorings, and natural color sources. For the specific ingredient and allergen statement for each flavor, check the product label or contact us at Help@colorwayzcandy.com. Our facility processes multiple flavors, so customers with severe sensitivities should review the label before purchase.
How should I store cotton candy sugar?
Store cotton candy sugar in a sealed container in a cool, dry place away from direct sunlight and humidity. Unopened, our sugar stays fresh for 12 months from the production date printed on the package. Once opened, reseal tightly between uses — moisture is the main enemy of floss sugar quality.
Do you offer bulk pricing or wholesale?
Yes — Colorwayz offers 2lb bulk pouches and wholesale pricing for businesses, event rentals, and resellers. To request wholesale pricing or place a bulk order, visit our wholesale page or email Help@colorwayzcandy.com with your business details and intended use case.
Where do you ship and how fast?
Colorwayz ships throughout the United States at a flat rate of $3.99 per order. Orders typically ship within 0–1 business days and arrive in 3–7 business days via standard ground shipping. We do not currently ship internationally.
What's your return policy?
Colorwayz offers a 62-day return policy on unopened, unused products. Return shipping is free — we cover the cost. To start a return, email Help@colorwayzcandy.com with your order number and we'll send you a prepaid label.
